Return & Exchange Policy We offer a 7 Days Return Policy for all New Items in their original packing. Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories. Return facility is available only via self-returns. Return Pick Up facility is not available on these items.
If your purchase has been damaged during shipping, kindly report it to us within 7 days of delivery. We are unable to process a damage claim after 7 days of delivery. Once we receive your message, a damage claim will be filed, the product will be returned to us, and a replacement will be shipped at our expense. If no replacement is available, we will issue a full refund. All returns must be made within 30 days of delivery.
If your item was damaged during shipment, kindly intimate us within 7 days of delivery and we will replace the item at no cost to you. We must be notified of the damage and intention to return with 7 days of delivery. We request you to send us a photograph of the damaged item including any damage to the packing.
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Telenet
All products sold on telenetltd.com are completely genuine. All sellers listing their products on Amazon.in are required to enter an agreement to list and sell only genuine products.
Telenet assures you that your information is completely protected and that your purchases are safe.
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